Terms & Conditions

Rai Trek requests you to kindly read the terms and conditions thoroughly. Please feel free to write for any confusion.
1. How to book the trip: 
Please make your planning carefully for the trip wisely to meet your budget and time. Once the trip is confirmed, 30% amount of the trip is required to pay in while the rest of the payment should be upon your arrival in Nepal before departure of your trip. Booking can be done through website- http://www.raitrek.com/booking.html 
2. For your convenience, we are giving you the Bank Details here- 
 
For UK,
NAME:            DEVENDRA RAI
A/C NO:          18-2072688-01
BANK NAME & ADDRESS: STANDARD CHARTERED BANK NEPAL LTD.
                                          KATHMANDU
                                               NEPAL
SWIFT CODE:            SCBLNPKA
CORRESPONDENCE BANK: STANDARD CHARTERED BANK
                                                                  LONDON, UK
SWIFT CODE:            SCBLGB2L
 
For USA,
NAME:                                    DEVENDRA RAI
A/C NO:                                  18-2072688-01
BANK NAME & ADDRESS: STANDARD CHARTERED BANK NEPAL LTD.
                                           KATHMANDU
                                                NEPAL
SWIFT CODE: SCBLNPKA
CORRESPONDENCE BANK: STANDARD CHARTERED BANK
                                                      ONE MADISON AVENUE
                                                      NEW YORK, NY 10010-3603
SWIFT CODE: SCBLUS33
 
For Australia and New Zealand,
NAME: DEVENDRA RAI
A/C NO: 18-2072688-01
BANKNAME & ADDRESS: STANDARD CHARTERED BANK NEPAL LTD
                                                                KATHMANDU
                                                                   NEPAL
SWIFT CODE: SCBLNPKA
 
CORRESPONDENCE BANK: AUSTRALIA NEW ZEALAND BANK
                                                                      NEW ZEALAND
SWIFT CODE: ANZBNZ220058
 
3. Prices: 
Prices quoted are subject to change as per the change in exchange rates, unavoidable circumstances like climatic change, flight cancellation, internal political situation etc. However there are no any hidden costs.
4. Amendments and transfer of booking trip to another: 
We have the option that you could make change your trip or date but should be made early. But the any additional costs for the trip should be paid by you. We will try our best to arrange and alter the program that suit you the best with similar or another.
5. Change/Delay in Program
Sometime due to the unavoidable circumstances like bad climate, political unrest, landslides, health illness, natural disasters which are beyond of human control may occur, we will be happy to offer you for any alternative trip to suit you.
6. Cancellation & Refunds: 
Cancellation time and refund policy are as follow;
a. 100% refundable if cancel before 31 days or month before the trip.
b. 50% refundable 2 to 3 weeks before departure date. 
c. 25% for one to two weeks.
d. 0% refundable less than a week.
7. Health & Fitness
We advice you have check with your personal physician before making any trip. It is advisable to let us know if you have any problems with your health. Age and fitness determine the itinerary as we have itineraries in various.
8. Travel Insurance: 
It is advisable you compulsory have your travel insurance to cover accidents, emergency rescue in case of unfavorable climatic condition and natural disasters.
9. Passport & Visas: 
All the travelers should have valid passport for six month and visa can be obtain from Nepalese embassy or consulate in your country, however visa is stamp at the time of arrival in Airport.
10. Complaints: 
Any complaints during the trip can be informed to your tour leader or guide immediately or at the office after completion of the trip. The management will try to look into the matter and take action accordingly.

Privacy Policy:
Rai Trek always respects the privacy of every individual. We may collect the personal details and information for official uses. But the information provided by individual will not be shared or published without the individual consent.
Rai Trek always keeps in mind the safety, comfort and the privacy of every human being.